Eco-friendly wood frame construction offices of Electronic Wood Systems
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Privacy Policy

INTRODUCTION

Data Transcripts Ltd (“we” or “our” or “us”) are committed to protecting and respecting user (“you” or “your”) privacy.

This privacy policy (and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1 INFORMATION WE MAY COLLECT FROM YOU

1.1 We may collect and process the following data about you:

1.1.1 Information that you provide by filling in forms on the website www.woodpanelsonline.co.uk (“our site”). This includes information provided at the time of registering to use our site, subscribing to our products and services, posting further material or requesting further products or services. We may also ask you for information when you report a problem with our site.

1.1.2 If you contact us, we may keep a record of that correspondence.

1.1.3 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

1.1.4 We may keep a record of enquiries you make through our site for the fulfilment of our service to you.

1.1.5 Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

1.2 We will treat all your personal data as confidential, although we reserve the right to disclose this information in the circumstances set out below. We will keep it on a secure server and we will adhere to applicable data protection legislation which is from time to time in place.

1.3 You should be aware that our site is being monitored and may capture information about your visit that will help us improve the quality of our service.

1.4 We confirm that any personal data which you provide to us, any personal data available on public registers and any User Information from which we can identify you, is held in accordance with the Act and any other relevant data protection legislation which is from time to time in place.

1.5 You should be aware that if we are required by law, by any governmental or other regulatory authority, or by a court or other authority of competent jurisdiction, to disclose your personal data we are entitled to do so.

2 IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

3 COOKIES

We may use cookies (small text files which we store on your computer when you visit our site) to deliver a better and more personalised interaction. They enable us to recognise you when you return to our site, store information about your preferences, and improve the way your searches are processed. They also enable us to generate statistics about the number of visitors we have and how they use our site and the internet. You can set your browser to reject our cookies if you wish (you should consult your browser help section for details), but this might restrict your use of our site.

We use first-party session cookies. These do not collect information that identifies you. The cookie is stored when you log in, is hashed/encrypted and is used to allow you to log back in when the “remember me” function is used (if this function is available in your browser).

4 USES MADE OF THE INFORMATION

4.1 We use information held about you in the following ways;

4.1.1 To ensure that content from our site is presented in the most effective manner for you and for your computer;

4.1.2 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

4.1.3 To carry out our obligations arising from any contracts entered into between you and us;

4.1.4 To allow you to participate in interactive features of our service, when you choose to do so;

4.1.5 To notify you about changes to our service and to administer our site;

4.1.6 For statistical or survey purposes to improve our site and our services;

4.1.7 To provide content to our site.

4.2 If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

5 CHANGES TO THIS PRIVACY POLICY

Any changes we may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Questions, comments and requests regarding our privacy policy are welcomed and should be addressed to queried via our contact form.

6 CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be made via the contact form.

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